mekuriGas

1. Introduction

MekuriGas is committed to protecting your privacy. We only collect information that helps us provide cooking gas ordering, delivery coordination, customer support, account management, and service improvement.

By using MekuriGas, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Your name, phone number, email address, and account details.
• Delivery addresses and location-related information you provide for order fulfillment.
• Order details, cylinder preferences, purchase history, and transaction references.
• Support messages, complaints, and communications with our team.
• Device, app, and usage information such as login activity, app version, and error logs.

3. How We Use Information

We use your information to:

• Create and manage your MekuriGas account.
• Process, confirm, and deliver your gas refill orders.
• Communicate order updates, notifications, verification codes, and support responses.
• Improve service quality, app performance, reliability, and customer experience.
• Help detect fraud, abuse, unsafe activity, or unauthorized access.
• Comply with legal, regulatory, and operational requirements.

4. Sharing of Information

We do not sell your personal information. We may share limited information only where necessary to operate our service, including with delivery personnel, payment confirmation teams, service providers, technical partners, or authorities where legally required.

Any third party working with us is expected to handle your information responsibly and only for approved service-related purposes.

5. Data Retention

We keep your information only for as long as necessary to provide our services, maintain records, support business operations, resolve disputes, enforce agreements, and meet legal obligations.

6. Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system can guarantee absolute security, so you should also protect your account credentials and device access.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain information, subject to legal or operational limits.
• Object to or restrict certain forms of processing where applicable.

To make a request, contact us using the details below.

8. Children’s Privacy

MekuriGas is not intended for children to use independently. We do not knowingly collect personal information directly from children without appropriate authority or consent.

9. Changes to this Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised version on this page and update the effective date where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• Email: mekurideveloper@gmail.com
• Address: Festac Town, Lagos, Nigeria